Returns, Warranties, & Exchanges
Returns and Exchanges:
In the event that you need to return an item please email us at basscaptialtackle@gmail.com.
Please give details as to the reason for your return and be specific as possible. You would need to contact Bass Capital Tackle within 10 days from the date that you received your order.
How do we ship back ordered items?
- All back ordered items are shipped free of charge. If all items are out of stock when you submit your order, you are responsible for the initial shipping charge. The method of shipping will depend on the best option available for the item(s) being shipped. Back ordered items will ship Priority Mail.
Will I have to pay any taxes?
- Yes, 7% Florida sales tax will be applied.
Defective Products
- Product is deemed defective Bass Capital Tackle. All products should be returned to Bass Capital Tackle where our quality control department will examine the product and do the following: Consider it defective through Bass Capital Tackle standards, and immediately ship your replacement or refund your money. Or Contact the manufacturer to see if they cover the defective merchandise, then contact you with the information we have received.